FAQs
Still need to reach us? Please contact us anytime
We deal in powerbanks, smartwatches, earphones,
headphones, earbuds, and similar products.
Yes, we only sell genuine products.
We accept payment through all major debit and
credit cards, as well as digital payment methods like UPI, Paytm, and more.
No, we currently only ship within India.
Yes, we have a return policy in place. You can
initiate a return within 7 days of delivery if the product is in its original
packaging and condition. Please refer to our Refund Policy page for more
information.
We offer warranties that range from 6 months to
a year, depending on the product. The specific warranty details for each
product will be mentioned on the product page. Please refer to our Refund
Policy page for more information.
Once your order is shipped, we will provide you with a tracking number. You can use this number to track your order on our
website or the courier partner's website.
Yes, you can cancel your order before it is
shipped. Please contact our customer service team at support@nextgenmobiles.in with your order number and request for cancellation.
If you have any problems with your order, please contact our customer service team at support@nextgenmobiles.in with
your order number and a detailed description of the issue. We will do our best
to resolve the issue as soon as possible.