Thank you for visiting Nextgen Mobiles. We have compiled a list of frequently asked questions (FAQ) to help you with your shopping experience. If you have any further questions, please feel free to contact our customer service team at support@nextgenmobiles.in.
Q: What products do you sell? A: We deal in powerbanks, smartwatches, earphones, headphones, earbuds, and similar products.
Q: Are your products genuine? A: Yes, we only sell genuine products.
Q: What payment methods do you accept? A: We accept payment through all major debit and credit cards, as well as digital payment methods like UPI, Paytm, and more.
Q: Do you offer international shipping? A: No, we currently only ship within India.
Q: Do you have a return policy? A: Yes, we have a return policy in place. You can initiate a return within 7 days of delivery if the product is in its original packaging and condition. Please refer to our Refund Policy page for more information.
Q: What is your warranty policy? A: We offer warranties that range from 6 months to a year, depending on the product. The specific warranty details for each product will be mentioned on the product page. Please refer to our Refund Policy page for more information.
Q: How can I track my order? A: Once your order is shipped, we will provide you with a tracking number. You can use this number to track your order on our website or the courier partner's website.
Q: Can I cancel my order? A: Yes, you can cancel your order before it is shipped. Please contact our customer service team at support@nextgenmobiles.in with your order number and request for cancellation.
Q: What if I have a problem with my order? A: If you have any problems with your order, please contact our customer service team at support@nextgenmobiles.in with your order number and a detailed description of the issue. We will do our best to resolve the issue as soon as possible.
